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Duties and Responsibilities: 一、工作職責： 1. Receive and tackle order request from clients, answer client's daily question. 從客戶端接受和處理訂單請求，并回答客戶的日常問題。 2.Support Customer Service Manager to process day-to-day client orders. 協(xié)助客戶經理完成每天的工作。 3.To check if the candidate’s documents are complete and complete case creation timely and accurately, Solve the queries from clients. 檢查工作文件是否完整并且準確及時地完成工作任務，解決客戶的疑問。 4.Complete the other tasks assigned by Supervisor 完成上級布置的其他任務。 Skill-Set 二、崗位要求： 1.Microsoft office application skills 熟練掌握辦公軟件Microsoft Office 2.Fluent in written English and satisfactory interpersonal and communication skills. 具備良好的英文讀寫能力及良好的人際溝通技巧，工作耐心認真 3.College or university graduate. 全日制�？萍耙陨蠈W歷。 Qualification 三、工作資質 1．Working experience in customer service in service industries will be an advantage. 有服務行業(yè)工作經驗者可優(yōu)先考慮。 2. Organized. Able to maintain a high level of accuracy in preparing and entering data. 能夠在準備和輸入數(shù)據(jù)方面保持高水平的準確性。 3. Able to work within constraints of time and at times resources. Able to prioritize. 積極的工作態(tài)度，能夠在時間和資源的限制下工作的，可優(yōu)先考慮。 4. Positive attitude towards pressure. 能夠積極面對工作壓力

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